Behind the Scenes Operators

Keeping the water flowing amid a global pandemic

“Unprecedented.”
“Flatten the curve.”
“CDC guidance says to wash your hands.”

2020 – and a global pandemic – brought an onslaught of new phrases, and a time when washing our hands felt more imperative than ever before. But while washing our hands has crossed our minds countless times since, many of us didn’t stop to consider where the clean water flowing from our faucets comes from or where it goes after we’re done.

Thanks to the behind-the-scenes efforts of the water and wastewater operators in our communities, we’ve never had to worry where our water came from or where it went. During the pandemic, they continued providing clean water and safely treating wastewater at a time when we needed it most. To share and celebrate their dedication, skill, and ingenuity, Garver launched the Behind-the-Scenes Operators Initiative to give an inside look at what it takes to bring safe water from natural sources to our faucets and return that water safely back to rivers and lakes. We connected with eight operators from across the country about what it takes to keep our communities supplied with safe, reliable water amid a global pandemic. Check out their stories below, and don’t forget to thank your local operators!

The Operators

Shannon Bailey

Dry Creek Wastewater Treatment Plant

Starting as a maintenance mechanic, Shannon Bailey climbed the ranks and now runs one of the largest wastewater plants in the state of Alabama.

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Ryan Bart

Norman Water Reclamation Facility

Ryan Bart was immediately fascinated by the intricate workings of wastewater treatment. Now, he manages a facility that treats 17 million gallons of water daily for Norman, Oklahoma.

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Ben Hodges

Upper Trinity Regional Water District

While Ben Hodges takes pride in his work, he takes even greater pride in his dedicated team. Through their continued commitment to quality service, Ben and his team keep the water flowing for their community.

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Joe Mann

Holly Water Treatment Plants

Joe Mann began his career at 19 and now serves as Water Superintendent for two facilities that provide the City of Fort Worth with a combined capacity of 180 million gallons of water per day.

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George Murphy

Jack H. Wilson Water Treatment Plant

George Murphy knows that keeping Central Arkansas supplied with safe, clean water is a lot like solving puzzles. And he does just that by using his unique critical thinking to keep a complex system running.

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Phillip Scruggs

Pflugerville Wastewater Treatment Plant

Phillip Scruggs is passionate about not only the science behind providing safe wastewater treatment to his community of Pflugerville, Texas, but the teamwork it takes to keep his plant running smoothly.

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Sharon Surra

Daphne Water Reclamation Facility

Sharon Surra has dedicated the past 43 years to providing dedicated water and wastewater services to communities across the country – including New England, Texas, and now Alabama.

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Jody Zabolio

Upper Trinity Regional Water District

Operating a regional utility of six facilities that serves a growing region of North Texas takes a team of great skill and dedication. And Jody Zabolio provides his expert team with the leadership necessary to continue their quality services.

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Garver’s Water Services Team is proud to partner with operators across the country in providing safe, reliable water to the communities we call home.

Let’s connect! We’d love to share more about what our Water Services Team can do for you.

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